Privacy policy

Last Updated: March 25, 2025

Wing Ming Farm ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or make a purchase from www.wingmingflowers.com (the "Site") or otherwise interact with us (collectively, the "Services"). By using our Services, you agree to the collection and use of your information as outlined in this Privacy Policy. If you do not agree, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Updates will be posted on the Site with a revised "Last Updated" date.

How We Collect and Use Your Personal Information

Over the past 12 months, we have collected personal information from various sources to provide and improve our Services, fulfill legal obligations, and protect our rights and users.

Personal Information We Collect

The information we collect depends on how you interact with our Services and includes:

1. Information You Provide Directly

  • Contact Details – Name, address, phone number, and email.

  • Order Information – Billing and shipping address, payment confirmation, email, and phone number.

  • Account Information – Username, password, security questions, and related details.

  • Customer Support – Any information you provide when contacting us.

Some features require certain personal information. Choosing not to provide it may limit your access to those features.

2. Information We Collect Automatically ("Usage Data")

We use cookies and similar technologies to collect data on how you interact with our Site, including:

  • Device and browser information

  • Network connection details

  • IP address and browsing behavior

3. Information from Third Parties

We may obtain information from:

  • Service providers (e.g., Shopify, payment processors)

  • Marketing and analytics partners

  • Online tracking technologies (e.g., cookies, web beacons)

We handle all third-party data in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your information to:

  • Provide Services – Process payments, fulfill orders, manage your account, and enable returns.

  • Marketing & Advertising – Send promotional messages and tailor advertisements.

  • Security & Fraud Prevention – Detect and prevent fraud, unauthorized access, and illegal activities.

  • Communication & Service Improvement – Respond to inquiries and improve our Services.

Cookies and Tracking Technologies

We use cookies to enhance your experience, analyze usage, and support marketing efforts. To manage cookie preferences, visit Shopify’s Cookie Policy.

Our Site recognizes Global Privacy Control (GPC) signals to opt out of certain data uses. Learn more at Global Privacy Control.

Blocking cookies may affect site functionality. We do not recognize other “Do Not Track” signals from browsers.

How We Share Your Personal Information

We may share your information with:

  • Service Providers – Payment processors, shipping providers, analytics, and IT service providers.

  • Marketing Partners – To provide targeted advertising and promotions.

  • Legal & Compliance – To comply with legal obligations, enforce terms, or in connection with a business transaction (e.g., merger, acquisition).

Data Sharing for Marketing Purposes

In the past 12 months, we have "shared" (as defined by applicable laws) personal information with business and marketing partners for targeted advertising:

Category Recipients
Identifiers (name, email, phone) Marketing partners
Purchase details Marketing partners
Usage Data Marketing partners

We do not sell or share sensitive personal information without consent.

Third-Party Websites and Links

Our Site may link to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing your data.

Children's Data

Our Services are not intended for children under 16. If you believe a child has provided personal information, please contact us to request deletion.

Security and Data Retention

We take reasonable security measures to protect your information. However, no system is completely secure. We retain personal information as long as necessary for our business needs, legal obligations, or dispute resolution.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access / Know – Request details on the personal information we hold.

  • Delete – Request deletion of your data.

  • Correct – Request corrections to inaccurate data.

  • Portability – Request a copy of your data in a portable format.

  • Restrict Processing – Request limits on how we use your data.

  • Withdraw Consent – Withdraw previously given consent.

  • Appeal – Challenge our decisions regarding your data requests.

To exercise these rights, contact us here. We may verify your identity before processing requests. Authorized agents may also submit requests on your behalf.

We will not discriminate against you for exercising your rights.

Complaints

If you have concerns about our data practices, contact us here. If unsatisfied, you may appeal or lodge a complaint with your local data protection authority.

International Users

We may transfer your data outside your country. If transferred outside Europe, we use appropriate legal mechanisms (e.g., Standard Contractual Clauses) to ensure data protection.

Contact Us

For privacy-related inquiries, please email here.